Top-Notch Customer Service
November 4, 2019
We pride ourselves on providing top-notch customer service to our clients.
Though New Media Design is a modern web development company, we value old-fashioned ideals when it comes to servicing and supporting our clients. Nowadays, it's fairly common to jump through hoops just to get an actual person on the phone when you call a business. Not so for us. You are our priority and we pride ourselves on answering all our calls personally.
In addition, when you call or email us, you can expect a response within the same business day and more often, within the same hour. We want you to know we are here for you. Your success is our success, so whatever we can do to ensure your site is performing at its best and meeting the goals you've set for it, we are always happy to help.
We also love your questions! Technology can be complex and can often lead to hours of frustration trying to figure something out. We are happy to lend you a guiding hand and our expert-level knowledge. And with over 25 years of experience with interactive media, we can quickly solve your tech issues.
Think of us as an important partner just as much as your web developer. Whether it's an integrated eCommerce shopping experience, a custom web application built to suit your needs, or even a basic WordPress website, you and your success are our priority.
Don't take our word for it: see the Testimonials from our valued clients over the years!